Heyce Technologies

Heyce Technologies FZE, a biometric security manufacturer, delivers hardware and software solutions to a global customer base. To ensure seamless service delivery, their infrastructure required a broad surface area of open ports—introducing security risks and creating operational overhead.

We had to leave multiple ports open just to keep things working. That meant more exposure and more effort securing each VM individually.

Sandeep Nair, Systems Engineer at Heyce Technologies

The Challenge: Port-Heavy Operations with High Risk and High Cost

Before Pomerium, Heyce’s infrastructure relied on an open-port model that exposed their network, consumed unnecessary resources, and made customer access difficult to manage.

• Open Ports, Open Risks: Dozens of exposed TCP/UDP ports left the network vulnerable.

• Heavy Antivirus Load: Every VM needed antivirus software, draining resources and driving up operational costs.

• Broken URL Management: SSL was inconsistent. Retired ports couldn’t be reused, causing increased manual work, confusion, and clutter.

The Solution: Reverse Proxy with Built-in Identity and SSL

Pomerium let us shut down every unnecessary port and move to token-based API security. It was exactly what we needed

Sandeep Nair

While researching reverse proxy solutions, Sandeep discovered that Pomerium would allow him to manage everything through a user-friendly web console and secure access with identity-based routing.

Heyce Technologies immediately integrated Pomerium as a central access layer across their infrastructure. Their primary use case? Custom routes as reverse proxies with automatic SSL, all configured through the Pomerium console.

With Pomerium in place, Heyce Technologies closed all non-essential ports, implemented token-based authentication, and standardized every customer-facing URL with HTTPS.

Key benefits:

• Improved security posture by eliminating exposed ports and relying on identity-aware access.

• Simplified management with no need for per-VM antivirus, reducing compute overhead. 

• SSL for all customers—every URL now automatically uses HTTPS, increasing trust and professionalism.

• Clean, reusable routes—no more URL duplication or conflicts.

The Outcome: A Simpler, Safer Way to Serve Customers

Heyce now delivers customer-facing services without over-exposing their network. Costs are down, customer satisfaction is up, and the team no longer wastes time.

We used to patch together ports, antivirus, and SSL manually. Now, Pomerium handles it all for us—securely, automatically, and at scale.

Sandeep Nair

What’s Next

Pomerium is now a core part of Heyce Technologies' infrastructure. Looking forward, the team plans to expand usage of custom routes and refine their API access models using Pomerium’s built-in context-aware capabilities.